EU AI Act Article 50: What Contact Centre Owners Need to Know Before August
I’m spending a lot of my time at the moment talking to contact center owners. Most of them have heard of the EU AI Act. Not many of them have read Article 50....
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PSA: I’m handing in my Microsoft MVP badge
After over 10 years in the program, I’m choosing not to renew my Microsoft MVP award this year. The MVP program has been a huge part of my life and I credit...
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