EU AI Act Article 50: What Contact Centre Owners Need to Know Before August
I’m spending a lot of my time at the moment talking to contact center owners. Most of them have heard of the EU AI Act. Not many of them have read Article 50....
Most recent articles
PSA: I’m handing in my Microsoft MVP badge
After over 10 years in the program, I’m choosing not to renew my Microsoft MVP award this year. The MVP program has been a huge part of my life and I credit...
Weekly Update 16 February 2026 – Lack of M365 News, Legacy User Settings in SPFx, M365 Copilot License & more
This week: Handling Legacy User Settings in SharePoint Framework M365 Copilot and the case of the broken license Is the craft dead? You can also...
Weekly Update 9 February 2026 – SPFx Update, User Config API, Channel Apps update, Dev Proxy v2.1
This week: Deprecation notice: Teams Live Events meeting creation via Microsoft Graph Mastering User Settings in SharePoint Framework Navigating Microsoft...
Weekly Update 2 February 2026 – SPFx Update, User Config API, Channel Apps update, Dev Proxy v2.1
This week: SharePoint Framework (SPFx) roadmap update – January 2026 Introducing the Microsoft Graph User Configuration API (preview) Apps for shared and...
Weekly Update 26 January 2026 – Background Responses in Agent Framework, ACS 101, GitHub Copilot SDK
This week: Microsoft Agent Framework: Using Background Responses to Create an AI Researcher and Newsletter Publisher Empowering.Cloud Community Update – January...
Weekly Update 19 January 2026 – Copilot Memories, VS Code Studio Extension, Open to Work book
This week: Copilot Memories Copilot Studio Extension for Visual Studio Code Is Now Generally Available Announcing Open to Work: How to Get Ahead in the Age of...
Weekly Update 12 January 2026 – Welcome to 2026, Where are all the stories, Building AI Org Muscle, Copilot Checkout
This week:Welcome to 2026, A Growth Year for All of Us Where are all the news stories?! (A discussion about a quiet start to 2026) How to build the organizational...
Weekly Update 22 December 2025 – AIContextProvider, Copilot AI Insights API GA, VS2026 Debugging
Microsoft Agent Framework: Giving Agents Contextual Memory Using AIContextProvider Copilot AI Insights (meeting recap) API is now generally available! Get...
Weekly Update 15 December 2025 – SPFx Tooling Changes, Git workflow with VS2026, Vibing a running dashboard, Claude Code step by step
This week: General Availability of SharePoint Framework 1.22 – A Major Refresh of the Build & Tooling Experience SharePoint Framework v1.22: What’s in...