Back in 2011, Microsoft released an add-on for Microsoft Lync 2010 – the Information Dashboard. It gave you some context around a contact by telling you their local time, weather and news. It’s nice when starting a conversation with someone…
I’m thrilled to finally be able to lift the wraps on this. From today, I’m making available a new support-assistance tool for the Lync Community. It’s called AutoAssist for Microsoft Lync and it allows support assistants to remotely begin a…
I recently did a collaboration project with Paul Nearney and Scott Hanselman. We created a WPF kiosk application to auto-answer calls and stream video. It’s designed for remote workers who want a presence in meetings and want to be able…