This blog post has been guest authored by Tom Scott, Product Manager at Modality Systems. I also spoke with Tom about using Microsoft Teams in healthcare: you can watch...
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At Microsoft Ignite 2020, Microsoft Dynamics Customer Service announced support for a voice channel option to complement their other channels available via Omnichannel,...
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This was announced at Ignite in passing but with little detail until a Microsoft Documentation post yesterday. There is a new API call, designed for those who want to...
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Microsoft publicly took the wraps of Azure Communication Services at Microsoft Ignite 2020. It was in the keynote sessions, and there was a session dedicated to it....
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In a session at Microsoft Ignite 2020 titled One place for admins to manage Microsoft Teams: What’s new in Teams manageability, Jamie Stark provided some details...
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Announced at Microsoft Ignite 2020, Teams will soon start showing metrics about both team and organisational performance. Insights for Microsoft Teams is set to launch...
Read MoreHi! I'm Tom Morgan, a Intelligent Communications Developer & Microsoft Office Server & Services MVP, building solutions with Microsoft Teams and Skype for Business. I'm passionate about creating great software that people will find useful and I want to help you do the same. This is my blog, you can find more about me, speaking engagements, code sample and more on my main site.
