Modality Systems – Your Journey to UC Webinar Series

Modality Systems have announced a range of free webinar sessions taking place this spring. Titled “Your Journey to UC” the series covers a range of topics and will offer attendees practical advice, best practices and a balanced insight into UC and Lync, calling upon a combination of expert knowledge, customer experiences and industry insight. 

I’m pleased to say that I’ll be speaking at the last of these webinars, in the session Art of the possible – extending the value of Microsoft Lync – which takes place on the 31st July.

Here’s the full list of available sessions – click on the dates to register for the events and we’ll see you then!

US Timezone Webinars

 

Services and Support – Keeping Your UC Deployment Running8th May, 2014; 09.00 PST

In this webinar, Alex Lewis and Randy Wintle will discuss common support and troubleshooting scenarios and also which services and support offerings are essential to ensuring quick resolution of technical problems – keeping “business as usual” running smoothly.

Lync Products and Applications to Enhance Your UC Investment20th May, 2014; 10.00 PST

Join John Lamb as he guides you through the Lync-based applications and products that will take your deployment to the next level. From training and alert applications to an embedded WebChat solution for real-time customer assistance to rich Lync – Skype integration – let us help you get the most out of your UC deployment!

Consult the experts who know Unified Communications19th June, 2014; 10.00 PST

Join Modality’s Randy Wintle and Alex Lewis as they discuss the importance of developing a strategic plan, understanding your business needs and provide tips on deploying Microsoft Lync successfully in your organization

UK Timezone Webinars

 

Is there a business value case for UC & Lync in your organisation?22nd May, 2014; 15.00 GMT

Justin Morris and Andy Buchanan will explain the potential business value and total economic impact of Lync, along with tips and experiences that can help you assess the business case and ROI for your organisation.

Cloud, hosted or on-premise? Understanding your Lync deployment options3rd June, 2014; 15.00 GMT

Should you go hosted, or cloud or on-premises for your Lync deployment? What are the pros and cons of each? Tom Arbuthnot & James Rodd will provide an open & honest appraisal of the deployment options available to those considering Lync.

Top 10 tips for planning a successful Lync deployment11th June, 2014; 15.00 GMT

Unsure of Lync best practices? Not sure of the pitfalls you should avoid when deploying Lync? Iain Smith outlines the issues to consider when deploying Lync, from network and infrastructure to communications and adoption.

Don’t forget your users! Strategies for maximising end user adoption for Lync25th June, 2014; 15.00 GMT

User adoption is critical to realising business value and to the success of your investment. Richard Amery and Stuart Hardy will look at the best practice adoption strategies to maximise Lync utilisation amongst your end users.

The business importance of supporting your Lync implementation10th July, 2014; 15.00 GMT

In this session Nick Seagrave will look at the best practices for monitoring and supporting your Lync implementation from the speedy resolution of problems to the proactive monitoring of the usage, performance and quality of service.

Assessing the value of moving beyond IM and presence with Lync24th July, 2014; 15.00 GMT

With the maturity of Lync conferencing and voice, how can you further leverage your Lync investment? Tom Arbuthnot will explore the potential value of Lync beyond IM & Presence.

Art of the possible – extending the value of Microsoft Lync31st July, 2014; 15.00 GMT

James Rodd and Tom Morgan will provide thought provoking insight into how to enhance and extend your Lync investment for further efficiency, productivity and financial benefits through communication enabled business processes.