Posted by Tom on Oct 9, 2020 in Weekly Updates
This week:
Microsoft announces voice capabilities for Microsoft Dynamics Customer Service (but itâs not built on Teams)
Using Microsoft Teams for virtual...
Posted by Tom on Oct 7, 2020 in Microsoft Teams
This blog post has been guest authored by Tom Scott, Product Manager at Modality Systems. I also spoke with Tom about using Microsoft Teams in healthcare: you can watch...
Posted by Tom on Oct 5, 2020 in Microsoft Teams
At Microsoft Ignite 2020, Microsoft Dynamics Customer Service announced support for a voice channel option to complement their other channels available via...
Posted by Tom on Oct 2, 2020 in Weekly Updates
This week:
Whatâs New in Microsoft Teams | September 2020
Ignite 2020 | Microsoft Teams platform round-up
Change Notifications for Microsoft Teams Messages now...
Posted by Tom on Oct 2, 2020 in Development, Microsoft Teams
This was announced at Ignite in passing but with little detail until a Microsoft Documentation post yesterday.
There is a new API call, designed for those who want to...
Posted by Tom on Sep 26, 2020 in Weekly Updates
This week it’s all about the announcements made at Microsoft Ignite 2020 that affect Microsoft Teams developers.
Azure Communication Services: what it is, how you...
Posted by Tom on Sep 23, 2020 in Development, Microsoft Teams
Microsoft publicly took the wraps of Azure Communication Services at Microsoft Ignite 2020. It was in the keynote sessions, and there was a session dedicated to it....
Posted by Tom on Sep 23, 2020 in Development, Microsoft Teams
In a session at Microsoft Ignite 2020 titled One place for admins to manage Microsoft Teams: What’s new in Teams manageability, Jamie Stark provided some...
Posted by Tom on Sep 23, 2020 in Microsoft Teams
Announced at Microsoft Ignite 2020, Teams will soon start showing metrics about both team and organisational performance. Insights for Microsoft Teams is set to launch...
Posted by Tom on Sep 23, 2020 in Microsoft Teams
Announced at Microsoft Ignite 2020, Microsoft is adding new features to Teams in reaction to the sudden changes made in 2020 that have resulted in many of us spending so...