Microsoft announces “all-in-one digital contact center”
Today at Microsoft Ignite November 2021, Microsoft announced General Availability of the Voice Channel in Dynamics 365 Customer Service. Jeff Comstock, VP for...
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Microsoft Teams is getting 3D mixed-reality experiences to revolutionise meetings
Announced at Microsoft Ignite November 2021, Microsoft Teams will soon be getting new immersive experiences, thanks to Mesh for Microsoft Teams. A Microsoft Teams...
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Microsoft launches Azure Chaos Studio to help developers cope with real-life situations
You may have heard of Chaos Monkey before. This is a tool that Netflix built to test the resilience of their IT infrastructure. It deliberately and randomly disables...
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What is Microsoft Loop?
At Microsoft Ignite November 2021, Microsoft announced Microsoft Loop – a new app that will “enable teams to think, plan and create together”. But,...
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Azure Communication Services Interop with Microsoft Teams will GA in December
At Microsoft Ignite March 2021, Microsoft announced interoperability between Azure Communication Services and Microsoft Teams, which would enable an ACS user to join a...
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